Q-Park are delighted to have received 24 Park Mark Plus awards out of a total of only 56 distributed nationally.
Q-Park are delighted to have received 24 Park Mark Plus awards out of a total of only 56 distributed nationally.
Building on the well-regarded Safer Parking Scheme’s Park Mark award, the new Park Mark Plus recognises only the highest quality car parks. The award assesses a range of criteria from services and operations to design and build. To qualify for the award, the car park must meet Park Mark and Disability Parking Accreditation criteria as a minimum. Customer expectations for well-managed, high quality car parks are exerting demand on the sector to deliver excellent services and enhanced customer experience whilst caring for the environment. Technology is also playing a growing role in delivering a seamless and efficient customer experience. Environmental sustainability is a key focus of this award; the availability of electric charging bays, energy saving lighting, water recycling or re-purposing rainwater and air quality monitoring are desirable features. Supporting green choices such as car-sharing through special parking spaces or secure bicycle and motorcycle parking can be evaluated as well as greenery, from planters and pots through to living walls.
The vast majority of Q-Park parking facilities had already attained the Park Mark Award. When it came to taking that next step and gaining the Park Mark Plus award, Q-Park was able to answer all the questions posed. Q-Park has always been the market leader when it comes to accepting new technology to provide a seamless customer experience. The installation of the ground-breaking PaSS system into the car parks means that season ticket holders and daily parkers can access the facilities simply by entering their Number Plate into the Q-Park app. This takes away the need for customers to interact with any pay machines ensuring a seamless customer journey. From an environmental perspective the use of energy saving LED lighting and the availability of Electric Vehicle Charging points demonstrates Q-Parks ambitions to be a green parking operator.
24 out of 56 Park Mark Plus awards being awarded to Q-Park facilities demonstrates how all facets of the business are geared towards providing a positive experience for their customers. Whether it be security, driveability right down to technological advancements and green credentials, Q-Park are showing how they truly lead the way in the parking industry.
Adam Bidder, Managing Director of Q-Park commented ‘Q-Park has always been synonymous with offering the most safe and secure parking facilities in industry. We are delighted to have been recognised by the British Parking Association for the confidence that we provide to our customers regarding the safety of their property and the Quality of our facilities. We look forward to receiving more Park Mark Plus Awards in the near future.’
About Q-Park
Q-Park is a leading off-street parking infrastructure owner and operator with well-managed commercial parking facilities across seven western European countries. We operate off-street parking spaces we own, have under concession or with long-term lease contracts from public and private landlords. We focus on off-street purpose-built parking facilities at strategic locations. We operate more than 3,600 parking facilities comprising over 706,000 parking spaces in the Netherlands, Germany, France, Belgium, United Kingdom, Ireland and Denmark. Based on publicly available industry data for our competitors, we estimate that we are a top three player, based on the estimated off-street revenues, in all the countries in which we operate. Q-Park also has numerous mobility hubs which provide access to a variety of mobility solutions. We house and support a range of activities from last mile logistics, electric vehicle charging, micromobility and car sharing services which help support urban accessibility, sustainability and liveability.
